Privacy Policy
Effective Date: 10th March 2025 (Updated)

At Brilliant Home Tuitions, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services in compliance with India’s Information Technology Act, 2000 (IT Act 2000) and applicable data protection laws.

1. Introduction & Commitment to Privacy

We respect your privacy and take the protection of your personal data seriously. This Privacy Policy ensures transparency in how we collect, use, and protect your information while providing you with control over your data.

2. Information We Collect

We collect different types of information based on your interactions with us, including:

a. Personal Identification Information

  • Name, email address, phone number, and address.

  • Any other details you provide while registering or using our services.

b. Academic Information

  • Subjects, grades, and preferences related to tutoring services.

c. Payment Information

  • Transaction details for tuition fees (we do not store credit/debit card details).

d. Usage Data

  • Information about how you use our website and services (e.g., page visits, time spent, device information).

e. Location Data

  • General location information (if provided) to customize tutoring services.

f. Third-Party Services

  • We use Google Analytics to track website usage.

  • Cognito Forms is used for registration, admissions, and feedback.

3. How We Use Your Information

Your information is used for the following purposes:

  • Providing & Maintaining Services: Ensuring smooth operations of our tutoring services.

  • Personalizing Your Learning Experience: Tailoring content and tutor recommendations.

  • Communication: Sending updates, offers, and customer support responses.

  • Improving Services: Using analytics to enhance user experience.

  • Marketing: Sending promotional content about our services (you may opt out).

  • Research & Analytics: Conducting research to improve tutoring outcomes.

4. Information Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Tutors: Assigned to students for personalized instruction.

  • Service Providers: Such as Google Analytics and Cognito Forms for operational purposes.

  • Legal Authorities: If required by law, to protect rights, or prevent fraud.

5. Data Security Measures

We implement strict security measures to protect your data, including:

  • Right-Click Protection: Preventing unauthorized copying of website content.

  • Two-Factor Authentication (2FA): For securing accounts and sensitive data.

  • Google Authenticator: Adding an extra layer of security for website access.

  • Encryption: Protecting data during transmission.

  • Secure Servers: Ensuring website hosting on secure infrastructure.

6. Your Data Protection Rights (As per IT Act 2000, India)

Under applicable laws, you have the following rights:

  • Right to Access: Request copies of your personal data.

  • Right to Correction: Request correction of inaccurate information.

  • Right to Deletion: Request deletion of your personal data under certain conditions.

  • Right to Restriction: Request restriction on processing your personal data.

  • Right to Object: Object to the processing of your personal data for specific purposes.

To exercise these rights, email us at bhtslg@gmail.com.

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Analytics Cookies: To track website traffic and improve services.

  • Functionality Cookies: To remember user preferences and settings.

  • Third-Party Cookies: From services like Google Analytics for analyzing visitor behavior.

You can manage cookies via your browser settings. However, disabling cookies may affect website functionality.

8. Legal Compliance & Disclosures

We comply with India’s IT Act 2000 and other applicable laws. If required, we may disclose data to:

  • Legal Authorities: To comply with legal obligations.

  • Fraud Prevention Agencies: To detect and prevent fraudulent activities.

  • Business Transfers: If our business undergoes a merger, acquisition, or sale.

9. Changes to This Privacy Policy

We may update this policy periodically. If changes are made, we will notify users via email or a notice on our website.

10. Contact Us

For any questions regarding this Privacy Policy, you may contact us via:

  • Email: bhtslg@gmail.com

  • Phone: +91 7585088180 (Siliguri) | +91 7989118002 (Hyderabad) | +91 9614473679 (Mumbai)

  • Website Contact Form: Available on our HOMEPAGE

By using our website and services, you agree to the terms outlined in this Privacy Policy.